Released on = August 22, 2007, 7:40 am

Press Release Author = CCSS

Industry = Computers

Press Release Summary = August 20, 2007 - A new white paper has been published by
IBM System i solution specialists, CCSS, that helps IT Managers to put a price on
the cost of their ongoing performance problems. Available as an exclusive download
on the CCSS web site, the white paper examines the performance issues that have
typically proven most costly amongst System i users and those that are most
demanding of Managers' time to both identify and resolve.

Press Release Body = The technology infrastructure that supports most organisations
today is under increasing pressure to deliver not only an extremely high standard of
functionality but also at an increasingly reduced cost. CCSS has identified the
burden on Managers that are juggling the demands of budget limitations and
performance delivery standards. The white paper offers practical guidance on how to
master these parallel challenges to greatest effect.

Readers of the white paper can expect valuable insight on how to achieve this across
a single system or entire network. Doing so will remove the disadvantage of an
underperforming machine and the associated financial repercussions of 'wasted
resource' - be it through additional man hours to investigate problems, unproductive
user time waiting for issues to be resolved or additional purchases to accommodate
stretched system resources such as disk.

Many Managers will be able to identify with the types of performance problems
outlined in the white paper's case study but may be surprised at the associated
cost. Product Manager for CCSS, Paul Ratchford, explains the biggest obstacle in
resolving these is a lack of real-time visibility, "Without real-time visibility of
the system, Managers can only be aware of the consequences of performance problems,
not the cause, and by then performance is already impacted to an unacceptable level.
The difference between knowing about a problem immediately and investigating after
the fact can quickly translate to thousands of dollars and the problem only
multiplies if it's recurring frequently."

The white paper can help managers to evaluate their current system monitoring
requirements based on an analysis of their most urgent managerial issues. Five key
performance areas are highlighted for review by Managers: job performance, system
performance, memory pool performance, system configuration and LPAR. A detailed
review of the most typical associated issues with each of these areas can assist in
pinpointing the degree and frequency Managers may be affected by performance issues.


By implementing a real-time, proactive approach to system performance, companies of
every size can more readily attribute proper financial accountability for resource
without lengthy investigations. This level of efficiency will not only keep users
more productive but also lifts the burden on Managers' time and workload, leaving
them free to concentrate on planned projects rather than 'fire-fight' unforeseen
problems.

To download the full version of this free System Monitoring White Paper, visit:
www.ccssltd.com

ENDS

About CCSS

CCSS develops, supports and markets IBM System i performance monitoring and
reporting, message management and remote management solutions. An Advanced IBM
Business Partner, CCSS develops powerful solutions to support some of the world's
most demanding System i environments across many industries including insurance,
banking, pharmaceutical and manufacturing. All CCSS solutions are IBM ServerProven.

Existing customers that rely on CCSS's feature-rich solutions include leading
organisations such as Volvo, Mattel, Newell-Rubbermaid, The Royal Bank of Scotland,
Siemens Medical, RWE npower and Waterstone's.

CCSS is headquartered in Gillingham, Kent, UK with key regional headquarters in
Raleigh, North Carolina, USA; Bonn, Germany and Makati City, Philippines together
with a global agent network spanning Portugal, Brazil, the Netherlands, Switzerland
and Sweden.

www.ccssltd.com


Web Site = http://www.ccssltd.com

Contact Details = Lynnbrooke Centre, Suite 100, 2435 Lynn Road, Raleigh, NC. 27612. USA
919 256 8260
info@ccssltd.com